Privacy Policy

Welcome to OMART! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.omartbd.xyz, or use our services.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
Account Information: Username, password, and purchase history.
Communication Data: Information from your communications with us, including email, chat, and phone interactions.
Technical Information: IP address, browser type, operating system, device information, and browsing behavior.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and understand user preferences.

2. How We Use Your Information

We use your personal information for various purposes, including:

Order Processing: To process your orders, manage payments, and deliver products.
Customer Service: To provide customer support, address inquiries, and manage returns and refunds.
Marketing and Promotions: To send promotional offers, newsletters, and updates about our products and services. You can opt out at any time.
Improvement of Services: To analyze user behavior and improve our website, products, and services.
Legal Compliance: To comply with legal obligations and protect against fraud and unauthorized transactions.

3. Sharing Your Information

OMART does not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors that provide services such as payment processing, delivery, and marketing on our behalf.
Legal Authorities: When required by law, to comply with legal processes, or to protect our rights, users, and the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption: Secure Sockets Layer (SSL) encryption for transactions.
Access Controls: Limited access to personal information to authorized personnel only.
Regular Audits: Periodic reviews of our data collection, storage, and processing practices.

5. Your Rights

Under applicable laws in Bangladesh, you have the following rights regarding your personal information:

Access and Update: You can access and update your personal information through your account settings.
Delete Information: You can request the deletion of your personal information, subject to legal and contractual obligations.
Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time.
Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.

6. Cookies and Tracking Technologies

OMART uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. OMART is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

OMART reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.